Our Story

Our story began with a simple idea - helping others. As humans, we are bound to help others and are always seeking 'Seraxa High'. The warm glow of pro sociality certainly drives us in helping a fellow human being. So in 2020, when the world was at the highest gear and people were time constrained, we launched Seraxa as a platform to seek and provide help.

We saw people, especially in urban India struggling to complete tasks, look after their loved ones or care for their pets. Seraxa was designed in such a way that anyone could request help on our platform to be taken up by our verified community members.

Seraxa began helping people even throughout the raging covid-19 pandemic with various requests from medicine deliveries to vaccination assists. As we got more requests on our platform, we quickly realised that most of our requests were coming from the elderly or from people who wanted us to care for their senior family members.

Our team understood this problem quite well as we had senior parents who lived alone far away from us. We knew the issues seniors faced everyday and it motivated us immensely to use Helpee as a platform to provide on-demand help for our loved ones.

What is Covered by Home Healthcare Services?

Seraxa healthcare services offer a comprehensive array of specialized care and support to ensure patients’ well-being and recovery within the comfort of their homes 

• Diagnostic Management and Vitals Monitoring: Our skilled professionals conduct diagnostic tests and closely monitor vital signs to track patients’ health status.

• Wound Care: Expert care is provided for assessing, cleaning, and dressing wounds to ensure proper healing and reduce infection risks. 

• IM, IV Injections, IV Infusion Therapy: Trained healthcare professionals administer injections and IV therapy accurately to support medication and hydration needs.

• Physiotherapy Sessions: Qualified physiotherapists design personalized exercise programs to aid patients in regaining strength and mobility.

• Device Rentals: We offer rental services for medical equipment such as hospital beds and mobility aids to facilitate patient care and comfort.

• Medication Management: Caregivers assist in managing and administering medications according to prescribed schedules.

• Catheterization and Care: Skilled professionals perform catheterization procedures and provide proper care to maintain urinary system health.

• Specialized Feeding: We provide assistance for patients with specific dietary needs or feeding difficulties to ensure proper nutrition and hydration.

• Bladder Wash: Procedures for bladder health maintenance are offered to prevent urinary tract infections and related complications.

• Bedsore Management: Regular assessment and treatment are provided to prevent and heal pressure ulcers for bedridden patients.

• Diabetic Management: Caregivers trained in diabetes management assist patients in monitoring blood glucose levels and adopting healthy habits.

• Oxygen Administration and Nebulization: Skilled professionals administer oxygen and nebulization therapy for patients with respiratory conditions.

• Tracheostomy Care: Specialized care and maintenance of tracheostomy tubes are provided to prevent complications.

• Portable Ventilator and BiPAP/CPAP Management: Support is offered for patients requiring respiratory support with proper usage of equipment.

• Dialysis Assistance: Transportation and support during dialysis procedures are arranged to ensure patients receive necessary care.